| How to Purchase from our Shop: |
| If you are interested in purchasing an item, please identify the item number and give us a brief description by contacting us via E-Mail or telephone. Include the name and address where you would like the item sent. We will hold the item for 7 business days. If payment is not received during this time frame, the item will be returned to inventory. Once we receive your payment and shipping costs, and if paying by personal check your check has cleared, the item will then be shipped to you. |
| Payment Terms: |
| We accept personal, business, bank checks or money orders online. Local sales are subject to a 6% Connecticut sales tax. There is no sales tax for items shipped out of state or for CT dealers with a valid resale number. Payment is required prior to shipping. |
| Shipping: |
| We require insurance for all items purchased. The insurance, shipping, and handling costs will be absorbed by the purchaser. We will inform you of these costs prior to the item being shipped and will ship the item once these costs are paid. Most items will be shipped by U.S. Mail and insured. We may elect to ship by UPS or some other carrier and will notify you if that is the case. All orders shipped to addresses outside of the U.S. will be shipped by U.S. Postal Service or UPS. |
| Return Policy: |
| ALL SALES ARE FINAL! So please ask plenty of questions. Additional photos and information can be sent prior to any sale, so as to ensure that you know exactly what you are considering purchasing. We're certain you'll be happy with your merchandise. We take extra care to fully describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please email us before placing your order. If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return. |
| Pricing: |
| Please note that all prices are in U.S. currency. Shipping and handling are not included. |
| Order Processing Policy: |
| After you submit your order, you will receive a computer-generated confirmation that your order was placed. We will then contact you with a personal email regarding the availability of your item(s). If shipping, handling or insurance applies to your order or if sales taxes apply, we will also let you know those amounts at that time. If you are paying by check or money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock. If payment is made by check, we will hold the item for you for an additional 10 to 15 days until our bank clears your check. Current applicable fees will be charged in cases of bounced checks. Item(s) paid for by money order are shipped no more than 3 business days after receipt of the money order. If you are paying by credit card, your order will be shipped no more than 3 business days after receipt. |
| Damage Policy: |
| We take extra precautions to pack our orders to prevent damage and breakage. If, despite our efforts, your order does arrive damaged, you must take the entire order (all contents and all original packing material) to your local U.S. Post Office to file a claim. The U.S. Post Office will send the claim to us for processing. Do not repack and do not mail the damaged items back to us. This will void the U.S. Post Office insurance and we will not be able to give you a refund. If your order was delivered by UPS, please contact UPS for instructions. |